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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dre St. Paul

October 28, 2026

5  out of  5
rating by Dre St. Paul
"All staff under Lauren Brenneman's name are very helpful, communication is great."
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Yeraldit Gonzalez

October 23, 2026

5  out of  5
rating by Yeraldit Gonzalez
"I have been with State Farm lauren's office for a couple of years now and I couldn't be happier. The team is always very polite and helpful, quick to answer questions, and cares about helping their customers. They always take the time to explain things when you don't understand.They go the extra mile to look out for you. I highly recommend them to anyone looking for reliable insurance. They are the best"
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Nancy Sears

October 23, 2026

5  out of  5
rating by Nancy Sears
"Very friendly everything went smooth no problems and then called a few days later to tell me that my insurance is actually gonna be cheaper than what they quoted me after everything came back and was settled"
We responded:
"Thank you for leaving us 5 stars, Nancy! So happy to hear it was a good experience getting your insurance started here. Thank you for choosing us! "
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Takeya Andrick

October 23, 2026

5  out of  5
rating by Takeya Andrick
"They was able to save us over $300 on car insurance and over $1100 on home owner insurance"
We responded:
"Thank you for leaving us 5 stars! So happy to hear we saved you on the car and auto insurance. Thanks for trusting us for your insurance needs. "
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Sonia

October 22, 2026

5  out of  5
rating by Sonia
"I’m probably one of the more difficult costumers just off how hard it is to reach me… That being said, Heather is an absolute saint and godsend! She is the most patient, understanding, kindest, and supportive woman. She always takes her time to support my needs, whether that be questions I have or requests I make. She is also very attentive and clarifies when needed to not allow any confusion or misunderstanding to arise. I’ll 100% be using her as my agent for as long as I can and truly recommend her to anyone needing assistance!!"
We responded:
"Thanks for leaving us feedback, Sonia! Heather is amazing! We are so happy to hear you’ve had a great experience. "
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Mysha Rodriguez

October 22, 2026

5  out of  5
rating by Mysha Rodriguez
"Just recently switched to state farm and i have loved it! they are very quick with response times and always know how to help! I’m glad i switched over!"
We responded:
"Thank you for leaving us a review. We are so happy you switched! Thanks for choosing our office for your insurance needs. "
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Pam Taudte

October 22, 2026

5  out of  5
rating by Pam Taudte
"Fast, easy process and exceptional customer service."
We responded:
"Thanks, Pam! We are so happy to hear we hit the mark for customer service. "
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Chris Foster

October 22, 2026

5  out of  5
rating by Chris Foster
"Absolutely amazing experience. Previously with Progressive and not happy with services. Kim at Laura Brennemans office made sure to go out of her way to get coverage for out autos and our 200yo house. To top it off, pricing and coverage was better than the company who I had been with for 30 years. Highly recommend giving them a call!"
We responded:
"We are happy to hear Kim was able to get your home and autos covered. Thank you for choosing us for your insurance and leaving us a review."
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Austin Cagle

October 20, 2026

5  out of  5
rating by Austin Cagle
"If you want an agent that comes off as both professional and thoughtful, I'd highly recommend getting a quote from Lauren Brenneman!"
We responded:
"Thank you, Austin! It was awesome working with you. Appreciate you leaving us a review. "
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Antoine Gregory

October 20, 2026

5  out of  5
rating by Antoine Gregory
"Kim was incredibly patient, helpful, and professional throughout the entire process. We had multiple phone calls while I compared different insurance companies, and she took the time to work with me to find a price that fit my budget. I truly appreciate her dedication and outstanding customer service. I would highly recommend working with Kim directly to anyone looking for a smooth, positive experience. I’m very pleased with the service she provided!"
We responded:
"Thank you for leaving us a review!! Kim is amazing and we’re blessed to have her on the team. I’m delighted to hear she provided outstanding customer service. It’s always our goal to make sure customers feel supported and appreciated. "
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Darlene Bishop

October 9, 2026

5  out of  5
rating by Darlene Bishop
"Efficiently took care of our auto/homeowners policy’s. Pointed out areas we needed upgrades on. Friendly and courteous will recommend over and over!!!! Thank you!!!"
We responded:
"We are so happy to hear we were able to help with your auto and homeowners insurance! Thanks for leaving us feedback. We appreciate you. "
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Kelsey Owens

October 8, 2026

5  out of  5
rating by Kelsey Owens
"I had a stressful insurance issue come up, and everyone I spoke with was incredibly helpful. A special thank you to the gentleman who answered my initial call this morning because I was in complete panic. (I believe his name was Louie, sorry if I'm mistaken!) He was patient, professional, and immediately made me feel like I was in good hands.

Also, a huge shoutout to Heather for going above and beyond. She answered all of my questions with confidence and clarity, and her knowledge and reassurance made a stressful situation so much easier to navigate. You know, I’ve never had an insurance company that has made me feel like my concerns were truly a priority. Their prompt communication and confidence in handling my issue gave me complete piece of mind."
We responded:
"I’m so sorry to hear about your stressful insurance issue. Those are the worst. 😭

Yes, Louie was the gentleman you spoke to and we are so happy he was able to help. He and Heather are rockstars.

Thank you so much for leaving this awesome note. I can’t wait to highlight them both and this review in our Monday meeting. This is what we strive to do and I’m so happy we could be there to make a hard day a little easier. "
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S boricano

October 6, 2026

5  out of  5
rating by S boricano
"Kim and the staff helped me with switching insurance and getting a great policy"
We responded:
"We’re so happy you found us and Kim! I’m happy to hear we were able to switch your insurance and get you set up with a great policy. Thanks for sharing your feedback on the experience. "
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Monica Lindsay

September 30, 2026

5  out of  5
rating by Monica Lindsay
"I had a great conversation with Louie about my car insurance. He was very professional and friendly and answered all of my questions."
We responded:
"Thank you for leaving us 5 stars! We’re so happy to hear Louie was able to help with your car insurance. "
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Neckro lock

September 11, 2026

5  out of  5
rating by Neckro lock
"The woman was very helpful and very helpful information"
We responded:
"Thank you for giving us 5 stars. Happy to hear we were able to help. "
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Tammy Reese

September 10, 2026

5  out of  5
rating by Tammy Reese
"Very nice and helpful, took no time to review and set up coverage. Heather was fantastic and took care of everything."
We responded:
"Thanks for leaving us a review, Tammy! Happy to hear Heather was able to help you set up your coverage. "
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Olivia Thomas

September 9, 2026

5  out of  5
rating by Olivia Thomas
"Heather has always been very helpful and has such great customer service."
We responded:
"Thanks for leaving us 5 stars! We’re blessed to have Heather. So happy to hear you’ve gotten great customer service. "
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carole ziler

September 2, 2026

5  out of  5
rating by carole ziler
"Just made the call, they were the cheapest quote. No problems good coverage i could have lowered my monthly price if I chose a higher deductible. Haven't had to file a claim but if I had questions I received answers same day to next day."
We responded:
"Thanks for leaving us 5 stars. So happy to hear we lowered your price with good coverage. "
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AB

August 28, 2026

5  out of  5
rating by AB
"I am so happy to have found this office. Heather is fantastic and Kim is outstanding! To actually take the time to explain steps is something you won't find with any other provider. They genuinely care and I cannot thank them enough.
Charles, thank you for taking the time to help me in my time of need."
We responded:
"Anna, It is our pleasure to assist you, thank you for putting your trust in our agency. - Lauren"
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Amber Morral

August 28, 2026

5  out of  5
rating by Amber Morral
"Excellent care, wonderful to work with."
We responded:
"Thanks for giving us your feedback! We appreciate you. "
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Shannan Barnes

August 27, 2026

4  out of  5
rating by Shannan Barnes
"The ladies are super helpful and things get taken care of quickly."
We responded:
"Thanks for sharing your feedback, Shannan! We appreciate you. "
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Tiffany Reynolds

August 26, 2026

5  out of  5
rating by Tiffany Reynolds
"I have been a State Farm customer for years. Lauren's office is so helpful and always is good about communicating well. I've spoken with Heather a lot and she is always able to answer my questions and be helpful in either my car, life, or home insurance."
We responded:
"Thank you so much! It means a lot to us that you’ve trusted State Farm and our office for so many years. I love hearing that Heather has consistently been someone you can count on to answer your questions and help with your car, home, and life insurance. We are very lucky to have her on our team, and very grateful to have longtime customers like you. Thank you for trusting us!"
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Trisha Anne

August 25, 2026

5  out of  5
rating by Trisha Anne
"Heather was the name of the girl who reached out to me through this process. She was so welcoming and friendly . She made the process so easy for me and made me feel like I was a truly valued person. As someone who works in customer service I know how far that goes and am sure she brings a smile to all customers faces!"
We responded:
"Thank you so much for taking the time to share this. Heather truly cares about making people feel welcome and valued, and I love hearing that came through during your experience with us. We are very lucky to have her on our team! Thank you for trusting us to help you with your insurance. (and big shout out from one customer service person to another!! )"
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joe gunter

August 24, 2026

5  out of  5
rating by joe gunter
"Very satisfied with service provided by State Farm."
We responded:
"Thanks for leaving us 5 stars, Joe! We are happy to hear you're satisfied with the service here at State Farm! "
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Mike Ayres

August 24, 2026

5  out of  5
rating by Mike Ayres
"State farm has been a huge help with getting my new car insurance situated."
We responded:
"Thanks for the 5 stars, Mike! So happy we were able to help with your car insurance. "