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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gary

March 25, 2025

5  out of  5
rating by Gary
"Lauren’s office has always responded quickly and courteously to my questions and claims. Very positive experience!"
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Shelly Morris

March 24, 2025

5  out of  5
rating by Shelly Morris
"My agent is always happy to help ."
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George Hartle Jr

March 19, 2025

5  out of  5
rating by George Hartle Jr
"FAMILY AII I HAVE TO SAY"
We responded:
"I love this! Thank you for sharing your feedback. We appreciate you. "
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Eric Itnyre

March 19, 2025

5  out of  5
rating by Eric Itnyre
"Very professional, knowledgeable and courteous. This branch goes the extra mile to keep customers informed on policy updates and works diligently to maintain customer awareness. "Like a good neighbor" has never fit so well and my family is grateful for them."
We responded:
"We are grateful for you guys, too! Thank you for your kind words about our office. I am blessed with a team who loves our customers and always goes above and beyond. We are lucky to have amazing customers like you and your family. "
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Sandi Chase

March 18, 2025

5  out of  5
rating by Sandi Chase
"We have been with state farm for over 20 years. They have always been so quick to help us any way we need them. We recently moved to maryland and all the staff at Lauren Brenneman's office have helped us through our move. They made the transition so easy and worry-free."
We responded:
"We are so happy you are here in Maryland! Thank you for your kind words about our office. We look forward to serving your insurance needs. "
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Brianna Arnemann

March 18, 2025

5  out of  5
rating by Brianna Arnemann
"Always great customer service and quality! They care about the people that are working with them and take the time to get to know them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yoan COMPERE

March 14, 2025

5  out of  5
rating by Yoan COMPERE
"Great service and competitive offers provided from this office for my household insurance package. Our representative Kim has been extremely helpful, providing clear explanations and answers to all of my questions. I would highly recommend!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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christina Sowers

March 13, 2025

5  out of  5
rating by christina Sowers
"Very kind, knowledgeable, and helpful people at this office! Thank you Heather for easing a very stressful situation!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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LeAnne Disney

March 12, 2025

5  out of  5
rating by LeAnne Disney
"The women that work in this office are truly a blessing!! They are always so very kind, thoughtful, and genuine! Any of them will listen when you are going through something and they are all verycompassionate. Usually insurance offices are only for their money and there just to do a job, but these women are EXACTLY the opposite!! They don't have to care ,but they sincerely do. My husband and I consider them part of our family! Thank you, Ladies! We love you! ❤️"
We responded:
"Thank you for reviewing our State Farm office! We love you to pieces, LeAnne! Thank you for your kind words. We do our best to really be there for our customers on a human level and I am delighted to hear we have been able to do that for you. We consider you part of our family, too! We always talk about how we do things different and truly care and it's amazing to hear you can feel it on the other end. Thank you for making my day with your review. "
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J Furco

March 12, 2025

5  out of  5
rating by J Furco
"Heather was great! Took care of everything quickly so I had less to think about. ☺️.. Couldn’t have said it better. Thanks Heather!"
We responded:
"Your kind feedback is very much appreciated! Thank you! - Lauren"
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Tori Taylor

March 12, 2025

5  out of  5
rating by Tori Taylor
"Heather is phenomenal and makes things so so easy! Love this office and their crew!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sierra Richardson

March 10, 2025

5  out of  5
rating by Sierra Richardson
"Hannah was very kind and helpful. She made the process super easy!"
We responded:
"Thank you for taking the time to share your thoughts! We aim to make insurance easy and I am so glad to hear we hit the mark! "
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Rachel Nichols

March 6, 2025

5  out of  5
rating by Rachel Nichols
"I'm the third generation in my family to have insurance through State Farm. This office always gives excellent service. Today, they corrected an error from the Motor Vehicles Administration within a half hour."
We responded:
"We appreciate your review! You are a third-generation customer and I am a third-generation agent! That's pretty awesome. Thank you to you and your family for supporting our local small business through the years. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amy McGinniss-West

March 6, 2025

5  out of  5
rating by Amy McGinniss-West
"Heather gave excellent customer service! Professional and extremely helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Shook

February 28, 2025

5  out of  5
rating by Chris Shook
"5 star costumer service. Always there to help if there is a problem, as well as being very polite at all times."
We responded:
"Chris, thank you for sharing your experience with our agency! - Lauren"
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Brandon Campbell

February 28, 2025

5  out of  5
rating by Brandon Campbell
"great service they always provide with all the information i need and always try their best to help me out with everything i need. i really appreciate them!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Abbie Williams

February 28, 2025

5  out of  5
rating by Abbie Williams
"Great service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michele Ellison

February 28, 2025

5  out of  5
rating by Michele Ellison
"Always SO helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Caurvina

February 26, 2025

5  out of  5
rating by David Caurvina
"The service that I received from Laura’s office was very good they switched my policy and saved me money and answered all of my questions"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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sara glacken

February 21, 2025

5  out of  5
rating by sara glacken
"Pleasant to work with and fast to respond. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kevin Cantrell

February 20, 2025

5  out of  5
rating by Kevin Cantrell
"Called to swap insurance companies and they were incredibly helpful! I’m glad to say I’m part of the State Farm family now!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hauk Boyes

February 19, 2025

5  out of  5
rating by Hauk Boyes
"I called to discuss what coverage I needed, what each coverage provided and cost estimates. Heather was very informative and took the time to explain each coverage code and typical scenarios on how the coverage helps. I appreciate this efficient customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christine Clark

February 19, 2025

5  out of  5
rating by Christine Clark
"Every employee with whom I have dealt has always been knowledgeable, polite, thorough, and followed through when promises were made. I am very pleased with this State Farm office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angel Nazario

February 19, 2025

5  out of  5
rating by Angel Nazario
"very nice people i recomend to every body thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ralph Clark

February 18, 2025

5  out of  5
rating by Ralph Clark
"Awesome experience with transferring my car insurance over. She was very friendly and helpful. Thanks."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"