Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of gabrielle martinez

gabrielle martinez

October 11, 2024

5  out of  5
rating by gabrielle martinez
"Always a pleasure and works to take care of all my insurance needs"
We responded:
"Thank you for taking the time to leave us a review. We are happy we are able to help with your insurance needs! "
Profile photo of Lisa Blair

Lisa Blair

October 9, 2024

5  out of  5
rating by Lisa Blair
"The staff at Lauren Brenneman's office are always willing to help no matter how many questions you may have. During my difficult time of losing my mother and granddaughter, Hannah was always willing to chat with me a little longer, and I appreciate her so much. ❤️"
We responded:
"Thank you, Lisa. Great reviews always make us happy, but something like this where we know we made a difference for someone give us purpose. Thank you for reminding us how important our interactions are. I am so happy to hear we were able to help in a very small way with such a big loss. "
Profile photo of Dawn Houck

Dawn Houck

October 7, 2024

5  out of  5
rating by Dawn Houck
"I love my State Farm Agent & office staff. They are all very knowledgeable & go above & beyond for me every time. Thank you to Hannah who's been my lifesaver a few times this year. They are simply the best group at what they do."
We responded:
"Thank you so much. We love you right back. Hannah is a rockstar! We are so happy we're able to help you out with your insurance. "
Profile photo of lisa Russ

lisa Russ

October 4, 2024

5  out of  5
rating by lisa Russ
""
Profile photo of Heather

Heather

October 3, 2024

5  out of  5
rating by Heather
"Wonderful people. Great attitudes. Incredibly knowledgeable. Amazing savings. I saved about 340$ for a 6 month policy."
We responded:
"thank you for your kind words. "
Profile photo of Marrissa Plumer

Marrissa Plumer

September 25, 2024

5  out of  5
rating by Marrissa Plumer
"My husband and I have had State Farm for a little over 5 years now and started by contacting Lauren’s office. We wanted to have a local contact and not just deal with representatives online or over the phone. We could not be more pleased with this staff. We always get great service, they explain things well and are very professional. The 2 times we’ve had small accidents, someone has called to check in on us and make sure we were wel and that our claim was being handled properly. Most recently we were able to get a drop in price, and saving money is always nice (Thanks Hannah!!) I highly recommend reaching out to this wonderful team!"
We responded:
"thank you so much for your kind words. we are grateful for amazing customers like you. thank you for trusting us with your insurance needs. "
Profile photo of norma reyes

norma reyes

September 6, 2024

5  out of  5
rating by norma reyes
"Amazing people I am so happy with them"
We responded:
"Thank you, Norma. We are so happy you're our customer! "
Profile photo of Stephanie Kennedy

Stephanie Kennedy

August 27, 2024

5  out of  5
rating by Stephanie Kennedy
"I was looking to switch insurance companies after being with a different company for 16 years. Heather was wonderful in explaining every detail to me. She was a pleasure to speak to over the phone and so personable. It felt like I was talking to a friend, the conversation flowed so easily. She really took the time to make sure I understood everything. Heather helped me find a policy that not only fit my budget but also offered better coverage than my previous insurer. Heather's excellent customer service made the entire process stress-free."
We responded:
"Thank you, Stephanie. "
Profile photo of Doug Polley

Doug Polley

August 16, 2024

5  out of  5
rating by Doug Polley
"Awesome Insurance Agency highly recommend"
We responded:
"Thank you, Doug! We appreciate you. "
Profile photo of Innocentia Afa

Innocentia Afa

July 25, 2024

5  out of  5
rating by Innocentia Afa
"It was quick and relatively painless and the agent was clear and organized. Thank you!"
We responded:
"Thank you for your review! "
Profile photo of charles hunter

charles hunter

June 28, 2024

5  out of  5
rating by charles hunter
"A pleasure to speak with and really works hard for the customer really explains everything throughly i was with progressive for 5 years and as soon as i got new car they wanted to up my rate state farm really looked out for me and got me a great deal based on me not my car 💪🏽 definitely excited to be with state farm"
We responded:
"Charles, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Lauren"
Profile photo of Bonnie Easterday

Bonnie Easterday

June 28, 2024

5  out of  5
rating by Bonnie Easterday
"Awesome agency! Heather is exceptional!!"
We responded:
"Bonnie, please know that my team and I will always be here to help support your insurance needs. Thank you. - Lauren "
Profile photo of Terra Piccirilli

Terra Piccirilli

June 17, 2024

5  out of  5
rating by Terra Piccirilli
"This agency takes care of people as their first priority. I was with progressive paying EIGHT HUNDRED A MONTH. I called and told my situation to Heather and suddenly I have Same coverage now but for half the price. The personalized and friendly service cannot be beat. Five stars isn’t enough."
We responded:
"Terra, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Lauren"
Profile photo of Kenneth Shank

Kenneth Shank

June 6, 2024

5  out of  5
rating by Kenneth Shank
"Requested insurance for my son purchasing his first vehicle. Dropped in at their office and they immediately dove right in to help. Tracy and Heather both went over and above to make the experience painless and smooth. Appreciate the willingness of them always to be a help. Ken S."
We responded:
"Kenneth, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Lauren"
Profile photo of Casey Rossi

Casey Rossi

June 5, 2024

5  out of  5
rating by Casey Rossi
"Hannah helped me with my account and answered all my questions. I fell behind on my insurance payment recently and she was empathetic about my situation. We went over all my options together and found the best one. I’ve been with this office for more than 5 years and they’re always there when I need them!"
We responded:
"Casey, I am so happy to hear about your great experience with us. We appreciate your loyal business over the years and this kind review! My team and I are always here for you. - Lauren"
Profile photo of D Scatliffe

D Scatliffe

May 20, 2024

5  out of  5
rating by D Scatliffe
"The best in town hands down"
We responded:
"Hello, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Lauren"
Profile photo of Lauren Feingold

Lauren Feingold

May 16, 2024

5  out of  5
rating by Lauren Feingold
"Absolutely! “The Best Agent and Team” in the Tri-State area! Customer service means everything to me and they provide the best."
We responded:
"Lauren, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you! - Lauren"
Profile photo of Sunshyne Tarver

Sunshyne Tarver

May 3, 2024

5  out of  5
rating by Sunshyne Tarver
"Heather was amazing and helped me get all 4 of our vehicles on one policy that’s affordable and a policy that protects us. Thank you Heather for going the extra mile to help us get a new policy."
We responded:
"Hello, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Lauren"
Profile photo of Lennard Younker

Lennard Younker

May 3, 2024

4  out of  5
rating by Lennard Younker
"It is a respectful, courteous, business that all the employees make sure my business is taken care of. I appreciate them alot."
We responded:
"Lennard, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Lauren "
Profile photo of Jake Mata

Jake Mata

April 26, 2024

5  out of  5
rating by Jake Mata
"Heather is a kind and knowledgeable person, who does her job very well. She helped me obtain a life insurance policy, explaining the differences between whole and term, and answered any and all questions presented to her. If it weren't for pending violations on my driving record, we would have switched over from geico through her, as she'd been able to get me a much better rate than my current one. Last year we agreed to try again later this year, however she contacted me a few months in advanced just to give it another shot; my situation didn't change, but I very much appreciate the effort. I don't know who Lauren Brenneman is, but she's definitely got a great team at their office. If Heather doesn't retire any time soon, I certainly look forward to a continued relationship with her."
We responded:
"Jake, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! Call us anytime. - Lauren "
Profile photo of Glendaliz Almonte

Glendaliz Almonte

March 21, 2024

5  out of  5
rating by Glendaliz Almonte
"Heather is a fantastic insurance rep! So personable and I’m glad she was persistent."
We responded:
"Glendaliz, our doors will always be open to you and your family. We appreciate this kind review about Heather! - Lauren "
Profile photo of Layaa Chanel

Layaa Chanel

March 18, 2024

5  out of  5
rating by Layaa Chanel
"This team goes above & beyond every single time !! This is what insurance should be … I recommend !! You will not be disappointed! Thank you for all you guys do !!"
We responded:
"Layaa, thank you for the five stars! - Lauren"
Profile photo of Tiffany Moreland

Tiffany Moreland

March 4, 2024

5  out of  5
rating by Tiffany Moreland
"Super helpful knew what they were talking about .. smooth transition into new insurance policy.. thank you so much"
We responded:
"Thank you for your kind review, Tiffany! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. Call us anytime. - Lauren "
Profile photo of Heather Woessner

Heather Woessner

January 17, 2024

5  out of  5
rating by Heather Woessner
"Lauren's staff and office has been SO helpful - best insurance people I have ever worked with!"
We responded:
"Heather, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Lauren"
Profile photo of Lindsay Sowell

Lindsay Sowell

January 12, 2024

5  out of  5
rating by Lindsay Sowell
"Everyone was very polite and extremely helpful. They are very patient and very fast in helping with my needs. Thank you so much!😊"
We responded:
"Lindsay, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Lauren"
Profile photo of Logan Crabtree

Logan Crabtree

January 9, 2024

5  out of  5
rating by Logan Crabtree
"Lauren’s office has always been there when I needed them, super fast and courteous every time. Could not recommend her and the staff more!"
We responded:
"Logan, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Lauren "