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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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carole ziler

September 2, 2026

5  out of  5
rating by carole ziler
"Just made the call, they were the cheapest quote. No problems good coverage i could have lowered my monthly price if I chose a higher deductible. Haven't had to file a claim but if I had questions I received answers same day to next day."
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AB

August 28, 2026

5  out of  5
rating by AB
"I am so happy to have found this office. Heather is fantastic and Kim is outstanding! To actually take the time to explain steps is something you won't find with any other provider. They genuinely care and I cannot thank them enough.
Charles, thank you for taking the time to help me in my time of need."
We responded:
"Anna, It is our pleasure to assist you, thank you for putting your trust in our agency. - Lauren"
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Amber Morral

August 28, 2026

5  out of  5
rating by Amber Morral
"Excellent care, wonderful to work with."
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Shannan Barnes

August 27, 2026

4  out of  5
rating by Shannan Barnes
"The ladies are super helpful and things get taken care of quickly."
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Tiffany Reynolds

August 26, 2026

5  out of  5
rating by Tiffany Reynolds
"I have been a State Farm customer for years. Lauren's office is so helpful and always is good about communicating well. I've spoken with Heather a lot and she is always able to answer my questions and be helpful in either my car, life, or home insurance."
We responded:
"Thank you so much! It means a lot to us that you’ve trusted State Farm and our office for so many years. I love hearing that Heather has consistently been someone you can count on to answer your questions and help with your car, home, and life insurance. We are very lucky to have her on our team, and very grateful to have longtime customers like you. Thank you for trusting us!"
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Trisha Anne

August 25, 2026

5  out of  5
rating by Trisha Anne
"Heather was the name of the girl who reached out to me through this process. She was so welcoming and friendly . She made the process so easy for me and made me feel like I was a truly valued person. As someone who works in customer service I know how far that goes and am sure she brings a smile to all customers faces!"
We responded:
"Thank you so much for taking the time to share this. Heather truly cares about making people feel welcome and valued, and I love hearing that came through during your experience with us. We are very lucky to have her on our team! Thank you for trusting us to help you with your insurance. (and big shout out from one customer service person to another!! )"
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joe gunter

August 24, 2026

5  out of  5
rating by joe gunter
"Very satisfied with service provided by State Farm."
We responded:
"Thanks for leaving us 5 stars, Joe! We are happy to hear you're satisfied with the service here at State Farm! "
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Mike Ayres

August 24, 2026

5  out of  5
rating by Mike Ayres
"State farm has been a huge help with getting my new car insurance situated."
We responded:
"Thanks for the 5 stars, Mike! So happy we were able to help with your car insurance. "
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Beth Powell

August 20, 2026

5  out of  5
rating by Beth Powell
"This office put effort into helping me pay less with better coverages. They are experienced, professional, kind, and knowledgeable. I had trouble understanding insurance until I spoke with one of the team members. They are the best!"
We responded:
"Thanks for leaving us your feedback, Beth! I am so happy to hear we were able to help you understand your insurance. We are grateful for awesome customers like you! "
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Sandeep Gupta

August 18, 2026

5  out of  5
rating by Sandeep Gupta
"I have taken State farm insurance for my Auto and Home as a package. So far, local office support is great. They are very quick in responding texts and always pick up the call with almost no wait. Most importantly rates are compatative. They have a very professional local team."
We responded:
"We appreciate your feedback. It is a pleasure serving incredible customers like you. Thanks for your loyalty and for choosing us for your insurance. "
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Debbie Kendall

August 8, 2026

5  out of  5
rating by Debbie Kendall
"Very friendly. Great insurance. Takes time to listen!"
We responded:
"Thank you, Debbie! We appreciate the 5 stars. Thank you for choosing us for your insurance needs. "
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Jami Huffman

August 5, 2026

5  out of  5
rating by Jami Huffman
"They are AWESOME"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "
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Bryan Altman

July 3, 2026

5  out of  5
rating by Bryan Altman
"Always a great experience dealing with these young ladies."
We responded:
"Thank you Bryan! We appreciate you being an awesome customer. Thanks for trusting us with your insurance. "
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Lauren Kauffman

July 1, 2026

5  out of  5
rating by Lauren Kauffman
"I've always had a great experience at this office, especially with Heather. She's incredibly kind and always takes the time to thoroughly answer any questions I have."
We responded:
"Thank you! Heather is amazing. We are so happy she’s taking great care of you. Thanks for choosing us! "
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David Cavender

June 29, 2026

5  out of  5
rating by David Cavender
"Very good professional person 👏 👌"
We responded:
"Thank you, David! Thanks for being an amazing long time customer. We appreciate you. "
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George Hartle Jr

June 15, 2026

5  out of  5
rating by George Hartle Jr
"FAMILY AII I HAVE TO SAY"
We responded:
"I love this! Thank you for sharing your feedback. We appreciate you. "
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Jean Wilson

May 29, 2026

5  out of  5
rating by Jean Wilson
"Dear State Farm Team,

I started with State Farm when I was very young, and my agent was Jim Pope. I’ve now been with State Farm for over 30 years, and throughout every stage of life, you have always been there for me and my family.

I truly appreciate the excellent service, care, and support I’ve received over the years. A special shout-out to the best team — Heather, Hannah, Jessica, and Lauren Brenneman! Your kindness, professionalism, and dedication have meant so much to us.

Thank you all for everything you do.

Best regards,Jean Wilson"
We responded:
"We are so grateful to incredible customers like you who have shown us loyalty for so many years. I appreciate your kind words about our awesome team. We are truly blessed with the best team and the best customers. "
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Maya Merhi

May 27, 2026

5  out of  5
rating by Maya Merhi
"Everyone at Lauren's office is always kind, quick, and reliable. Heather is great and always super communicative and reliable. Highly recommend!"
We responded:
"Thank you for leaving us feedback. We’re delighted to hear you’ve gotten kind, quick and reliable customer service! Heather is AMAZING! Thanks for giving her a shout out. "
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Amanda Whittington

May 22, 2026

5  out of  5
rating by Amanda Whittington
"They are wonderful to work with. They are quick, efficient and very kind. Kim is super responsive and knows her stuff."
We responded:
"Thank you so much! Kim is amazing and we’re so lucky to have her. Appreciate your kind words "
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Jay Breezy

May 20, 2026

5  out of  5
rating by Jay Breezy
"Great service and people! They have saved me so much money and everything they provide is amazing."
We responded:
"Thank you for dropping by to leave us feedback. We are happy we’ve been able to save you money. Thanks for choosing us for your insurance! "
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George Hackett

May 18, 2026

1  out of  5
rating by George Hackett
"I had a great experience with this company."
We responded:
"We appreciate your review! Thank you for sharing your experience. "
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Heidi

May 15, 2026

5  out of  5
rating by Heidi
"I had a great experience getting an insurance quote from State Farm! Kim was extremely friendly, knowledgeable, and patient throughout the entire process. She took the time to answer all of my questions and made everything easy to understand without feeling pressured. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Kim if you’re looking for insurance coverage!"
We responded:
"Thanks for the feedback! Kim is awesome. Customer service is a top priority here and we’re delighted to hear you’ve had a great experience. Thanks for choosing us for your insurance needs. "
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Jeffrey Banz

May 11, 2026

5  out of  5
rating by Jeffrey Banz
"Friendly, Knowledgeable, and easy to work with. Kim helped me tremendously and I highly recommend."
We responded:
"Thanks for your feedback and kind words. Kim is amazing! We’re thrilled you had a great experience. "
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Shari H

May 1, 2026

5  out of  5
rating by Shari H
"Heather has been very thorough with helping me transfer to WV! She is easy to contact and has helped avoid any fees that can arise during the process."
We responded:
"Thanks for leaving us feedback! We love Heather. We’re so happy you’ve had a great experience here. "
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FlexedWater 75

April 28, 2026

5  out of  5
rating by FlexedWater 75
"Everybody in this office very helpful especially when I have questions about my policy they are very quick to help me figure it out"
We responded:
"Hello, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Lauren"