Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Mills

Michelle Mills

February 27, 2026

5  out of  5
rating by Michelle Mills
"Just amazing… Best service I’ve ever got from an insurance agent. Would recommend them to everyone! Easy, quick, but careful, thoughtful, kind, knowledgeable, everything needed to provide the best service!"
We responded:
"Thanks for giving us 5 stars! We are so happy to hear you received great customer service. Thank you for choosing us for your insurance needs. "
Profile photo of Lawrence Shaw

Lawrence Shaw

February 27, 2026

5  out of  5
rating by Lawrence Shaw
"Amazing service and helped me save alot of money off of my auto insurance. Will definitely be getting homeowner insurance once we move into our new house"
We responded:
"Thanks for leaving us a review! We are happy we were able to save you on your auto insurance and look forward to helping you when you move into your new home. "
Profile photo of Debra Reynolds

Debra Reynolds

February 25, 2026

5  out of  5
rating by Debra Reynolds
"All the employees that work in the store are very polite and very helpful when you call or you go in person to talk to them. Whenever I call to ask about problem they get right back to me as soon as possible with the answer."
We responded:
"Thank you for sharing your feedback. We are delighted to hear everyone here has been helpful. Thanks for choosing us for your insurance needs. "
Profile photo of laurent kapongo

laurent kapongo

February 20, 2026

5  out of  5
rating by laurent kapongo
"Excellent service"
We responded:
"Thank you for leaving us a review and being an awesome customer. We appreciate you. "
Profile photo of nicholas myers

nicholas myers

February 20, 2026

5  out of  5
rating by nicholas myers
"The office is informative and extremely helpful when it comes to answering my questions and getting me the best rates, have both vehicles insured and don’t regret trusting state farm with my vehicles."
We responded:
"Thank you for leaving us a review. We are so happy we were able to help insure your vehicles. Thanks for trusting us with your insurance needs. "
Profile photo of Bernardine Bauser

Bernardine Bauser

February 18, 2026

5  out of  5
rating by Bernardine Bauser
"Absolutely the BEST insurance agency, not only in Maryland but in the surrounding states as well!"
We responded:
"Thank you for your feedback, Bernardine. What an honor to be considered the best in Maryland AND surrounding states. We appreciate you. "
Profile photo of Lacy Wit

Lacy Wit

February 12, 2026

5  out of  5
rating by Lacy Wit
"I just signed up for car insurance with State Farm, and I'm really impressed so far. The sign-up process was incredibly easy and straightforward. I personally had Kim helping me very nice. We complete the policy in just a few minutes. I also appreciated how clear and concise the policy details were, Kim made it very easy to understand the coverage I was getting. Overall, it's been a great experience, and I'm very satisfied!""
We responded:
"Thank you for your awesome feedback, Lacy! So happy Kim was able to help you out with your car insurance. "
Profile photo of Vincent Romano

Vincent Romano

February 10, 2026

5  out of  5
rating by Vincent Romano
"I've had absolutely fantastic service from the folks here at State Farm. They are always ready to help when needed. The team at this branch are so friendly and helpful."
We responded:
"Hi Vincent, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Profile photo of Michael Funk

Michael Funk

February 10, 2026

5  out of  5
rating by Michael Funk
"I contacted Lauren Brennaman State Farm to get an auto /renters quote as I like to make sure my rate is competitive. Kim and Lauren at this office was able to beat my insurance company at that time , which was Erie. Yes. Lauren Brennaman’s State Farm’s office beat Erie. Kudos to the team"
We responded:
"Hi Michael, Thanks for the great review! We are so happy you came to Lauren Brenneman State Farm for your auto and renters insurance. Our goal will always be to provide the best experience, and we love knowing yours was no different. We're here for you anytime. "
Profile photo of Jay

Jay

January 26, 2026

5  out of  5
rating by Jay
"For the past 5 years I’ve been with state farm and the customer service is amazing , every time I call questions are answered, and u feel confident when the conversation ends ..ima have to stop in one day and put a face to the names Thanks Mr Carter!"
We responded:
"We are so happy you chose us for your State Farm office! It's always great to hear we are taking great care of our customers. We look forward to meeting you in person when you stop in. "
Profile photo of Ronnie Shane

Ronnie Shane

January 23, 2026

5  out of  5
rating by Ronnie Shane
"My insurance agent was very helpful I had some questions about life insurance policies"
We responded:
"We appreciate you taking the time to leave us some feedback. I am happy to hear we were able to answer the questions you had about life insurance policies. "
Profile photo of Judith Rivera

Judith Rivera

January 23, 2026

5  out of  5
rating by Judith Rivera
"Excellent service; they answer and resolve your issues quickly."
We responded:
"Thank you for leaving us a review! We appreciate your feedback and love to hear we're meeting the mark on customer service. "
Profile photo of Club Orchard

Club Orchard

January 21, 2026

5  out of  5
rating by Club Orchard
"I have my auto and life insurance with this office. Super helpful!!"
We responded:
"Thanks so much for taking the time to share your positive experience! We appreciate you choosing us for your auto and life insurance. "
Profile photo of Tori Taylor

Tori Taylor

January 16, 2026

5  out of  5
rating by Tori Taylor
"Love this office! They’re always easy to get ahold of, kind and efficient!"
We responded:
"Thank you for the 5 stars and feedback. "
Profile photo of Corey Hoffman Jr

Corey Hoffman Jr

January 16, 2026

5  out of  5
rating by Corey Hoffman Jr
"This office is awesome any thing I need help with they are on it fast. They are always saving me money any way they can. I will never switch from them at all best agent out there by far."
We responded:
"Thank you for the 5 stars. We appreciate your feedback."
Profile photo of al wilson

al wilson

January 12, 2026

5  out of  5
rating by al wilson
"This office has amazing, caring, understanding, honest and sincere staff! They take their time to explain things so that you fully understand your policy(s) and ensure you receive an optimal price. They laugh with you joke with you and make the whole experience very welcoming. I have and will continue to suggest them to anyone looking for insurance."
We responded:
"Thank you so much for leaving us your feedback. We are so happy you have chosen us for your insurance needs and appreciate you sending your friends our way. we are super grateful for awesome customers like you. "
Profile photo of Psi McCarthy

Psi McCarthy

January 5, 2026

5  out of  5
rating by Psi McCarthy
"I love State Farm! Everyone here is lovely!"
We responded:
"Thank you so much for your kind words. "
Profile photo of Alexys Myers

Alexys Myers

January 5, 2026

5  out of  5
rating by Alexys Myers
"Heather was amazing! I’m newer at everything with insurance and she took her time and explained everything into detail with me and was so extremely nice! Looking forward to speaking with her again!"
We responded:
"Thank you for the awesome feedback. We're thrilled that Heather left such a great impression! We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Profile photo of Crismery Almonte

Crismery Almonte

January 4, 2026

5  out of  5
rating by Crismery Almonte
"Love the Location Lauren and her Team, They are Amazing, always willing to help. Great Customer Service, Amazing communication always Friendly"
We responded:
"Thank you for your kind words and review. I am happy to hear we met the mark with customer service. Thank you for choosing us for your insurance needs. "
Profile photo of Karen Paolini

Karen Paolini

December 31, 2025

5  out of  5
rating by Karen Paolini
"My car recently was declared totaled and the agency my policy is with have been very supportive and helpful guiding me through a difficult time. I highly recommend using State Farm if you’re looking to change your insurance."
We responded:
"We’re honored by your positive feedback. We look forward to continuing to provide you with great service! "
Profile photo of Amanda Grieninger

Amanda Grieninger

December 30, 2025

5  out of  5
rating by Amanda Grieninger
"Always polite, respectful, friendly and helpful. Best team in the biz."
We responded:
"Amanda, thank you for the five stars! - Lauren"
Profile photo of Cheryl Zembower

Cheryl Zembower

December 19, 2025

5  out of  5
rating by Cheryl Zembower
"Best insurance agent I've dealt with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jen Schlosser

Jen Schlosser

December 19, 2025

5  out of  5
rating by Jen Schlosser
"Kim was absolutely great! Not pushy at all, very informative and super patient with me! Plus now my rates are insanely low after switching to state farm =)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Maurice Hardy

Maurice Hardy

December 16, 2025

5  out of  5
rating by Maurice Hardy
"They are very professional. If I call and leave a message they respond expeditiously, which I really appreciate! Most importantly, I think they really try to help look for ways to save you money without compromising integrity in the service they provide."
We responded:
"Thank you so much for leaving your feedback. This is one of my favorite reviews we have ever gotten. You summed up exactly what is most important to us: doing things the right way and giving our customers the best price. I am so happy to hear you can tell from your end how much we care. "
Profile photo of Prairy D

Prairy D

December 16, 2025

5  out of  5
rating by Prairy D
"Love Kim! She’s been my rep since I signed up with Statefarm & she’s always on top of it."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"